Contact Us:
- By phone:
1-888-BRSTYLE (1-888-277-8953)
1-888-906-1104 (TDD hearing impaired - English)
1-866-740-8344 (TDD hearing impaired - French)
Regular call hours are daily, 7am – 1am ET - Holiday hours:
Thanksgiving (Nov 24), Closed
Christmas Eve (Dec 24), 7 am-9 pm ET
Christmas Day (Dec 25), Closed
New Year’s Eve (Dec 31), 7 am-9 pm ET
New Year’s Day (Jan 1), Closed
- By mail for Correspondence: Gap Canada Customer Service, 13153 Coleraine Dr., Bolton, ON L7E 3B6, Canada
- For Merchandise Returns: Please view our entire Return policy here.
Customer Service:
Rewards Account
Purchasing and Ordering
Buy Online, Pickup In-Store
Placing an Order
Payment
Prices, Limits and Taxes
Order Status, Shipping and Handling
Changes, Returns & Exchanges
Changes and Cancellations
Online Returns
Gift & Gift Card Returns
Privacy, Security and Web Info